Archive for year: 2020

Meet the team – Chris Heine

Chris Heine is a Vancouver window cleaning pro! He’s been working as a SPRAT certified rope access cleaning technician for over 10 years now. No job is too challenging for Chris. He is a strong leader and can manage complicated set-ups with our window cleaning crews. Safety is the primary focus, so we are always confident that everyone is in a healthy working environment. Chris also is excellent at customer care, where he puts himself in the customer’s shoes in order understand the unique needs. Chris is crystal clear when it comes to cleaning windows, cutting out grease and grime no matter the height! Chris offers other services beyond our company: Exterior high rise painting and sealing, Dryer vent cleaning, Concrete repair on vertical surfaces, Glazing, Industrial, commercial, and residential access renovations, Emergency rescue services, and Access Consultations.


roof cleaning

Roof cleaning service

In Vancouver, the dark winter months are prime growing season for moss and algae. These organic materials can build up on your roof and slowly rot your shingles. Therefore, we’ve added roof cleaning to our service offerings. We are using the sweep method for asphalt and concrete tile roofs. Our process is to sweep the debris off the roof with a hard bristle brush, then clean out the gutters and sweep off the fallen debris from the walkways. Note that we will not be able to clean cedar wood roofs at this time. Some companies use pressure washers, but this increases the risk of damage and leaking. If you would like to bundle window cleaning and gutter cleaning services, we can put together a package deal for you. Please contact us if you would like an estimate.

window cleaning

Company Update re: Covid-19

To our valued customers:

Please be assured that our company will continue operations throughout the Covid-19 crisis. I have been in contact with the Vancouver window cleaning industry, and we have agreed to adapt our services to comply with any changes required by the government. We are committed to the health and safety of our customers. Our employees are instructed and trained to perform window cleaning duties while maintaining safe distances from customers and staff, as well as full compliance with disinfecting protocol. If you have any specific requests, please let us know in advance of your appointment. Take care and stay safe!

– Lane Price, owner

water fed pole window cleaning

What’s all the fuss about water-fed pole window cleaning?

For professionally cleaned windows, the squeegee system has been the method of choice for years. Cleaning crews that are trained in the art of squeegeeing, using industry quality equipment will give you the best results. Decades ago, Tucker Pole Systems came out with a water-fed-pole & brush method, which helped reach windows without the use of ladders. The problem was that there was not a standard training system for this new method. Also, the poles were made of aluminum, which was heavy and awkward at reaching high windows.

In the last decade, numerous companies have manufactured high-tech, ultra-light carbon telescopic poles, providing a lightweight, sturdy option. Brush technology also improved, becoming wider and lighter, which improved efficiency and quality. With proper training, window cleaning technicians can now reach up to 5 stories with good results.

We use Gardiner Poles Systems. Our staff are trained to brush and rinse properly, with minimal spotting. We’ve found 3 major benefits to using this method: 1. Safety – less ladder work means less potential fall hazards. 2. Efficiency – we can clean at almost twice the speed, reducing costs and fatigue. 3. Accessibility – window that otherwise cannot be reached with a ladder or rope descent system can now be accessed from the ground with long poles!

The main hurdle for our customers to get over it the quality control. Because there are more chances for user error, the employee training systems are essential to ensure proper scrubbing and rinsing. There are also problem solving systems we have in place for things like stubborn stains, hydrophobic glass, or leaky window frames.

In Vancouver, our water has very little minerals, therefore we can use water straight from the tap. In other areas in Canada, they need to use a filtration system to remove minerals which will leave spotty residue.

As I look out my North Vancouver office windows and see the spring sun creeping higher and higher, I’m looking forward to another great season of serving our customers.